General Questions

Transcription Services, whose need is it anyway?

Transcription services play a major role in all important communication forums, in myriad ways. Underlying it all is the text format that helps corporate, businesses, the world of entertainment, healthcare, legal, research students, academics, etc., record their activities and conduct their day to day functions in a disciplined manner.

The need for transcripts will depend on situational demands which are well defined to be carried out in a methodical fashion.

How to set the ball rolling?

As a customer, you will have the master recordings stored in your computer and release the audio cassettes, DVDs or minidisks to Transcriptionwave or upload them on our website or forward them to us as attachments to emails. As simple as all that.

What is TAT?

Our standard turnaround-time is 2 to 3 days. Rush or super rush time vary between 12 to 24 hrs. You can choose the time frame as demanded and work out the final costing accurately before giving us the go ahead signal.

Do you demand any minimum standard quality for recordings?

No. We have a large pool of trained transcribers who can faithfully reproduce the recordings coming under standard classifications of single speaker and multi-speaker with minimum clarity or containing disturbances in the track, difficult accents and poor quality of recordings.

What level of transcription accuracy can you maintain?

Regardless of the quality of analogue, digital or other forms of inputs that we receive and process, transcription quality and accuracy are guaranteed and pegged at a minimum level of 98%.

What are the common formats that you accept for digital audio and video transcription assignments?

Inward, we accept almost all digital video and audio file formats: mp3, wav, wma, wmv, mp4, dss, aiff, vob, dvf, mov, avi, mpeg, etc., in DVD, cassettes and Mini Discs. Video recordings are accepted in VHS cassette, DVD, miniDV or DVCAM formats. Click here to upload your files.

What are the document formats that you offer for transcriptions?

Most commonly, we deliver our transcripts in Windows Word. We are open to other formats like .doc, pdf, ascii text, rtf, delimited formats, csv, xml, etc., as well.

Can you elaborate on the privacy policy implications of any assignment?

FTP facility with password encryption accessible to few senior staff members responsible for the security of assignments undertaken by us is the best form of protection that is invariably offered. The files remain safe within our custody for a period of 30 days from the date of completion of work and then get automatically deleted.

Do you offer any testing facility, prior to commissioning?

For first time customers we offer 5 minutes of free trial transcription, with no strings attached. This can be availed of even at the time of registering at our website. Click here to upload your files.

FAQ's

General Questions